Board of Water Commissioners
Bob Daley
Lora Wade
Jim Zimmerman, Chair
Office Hours
Monday–Friday 9:00AM–3:00PM
Meetings
Meetings are held as needed or requested and will be posted at least 2 days in advance.
Contact the Water Department
Office Phone: (413) 354-7760
Bob Daley: (413) 354-6365 or email [email protected]
Jim Zimmerman: (413) 207-2501 or email [email protected]
Send a message to the Water Department →
For any water issues or billing questions, please call Ro at (413) 354-7811 if questions during office hours M-Th 9am-2pm or send a message.
| Important Message for CMELD & Water Department Customers – 1/23/25 To ensure that your monthly/quarterly bill is received by you in a timely manner, please contact us with a current email address. This will guarantee that your bills will be sent to you the day billing is done. U.S. Mail service continues to be unreliable and your payment may not reach us in time for us to process your discount. Payments must be received IN OUR OFFICE on or before the discount due date. |
Pay Your Water Bill Online
You can conveniently pay your water bill online through Unipay.
Important Updates
• Lead Service Line Replacement Plan (11/2023)
• Download the update regarding Chester drinking water from 12/14/22.
• Download the full update from the Water Department to the Select Board on October 17, 2022.
Notices
• View the Notices from June 2023.
• View the Violation Notice from 7/6/21
• View the Violation Notice from 12/12/18
Reports
View the 2018 MA DEP Drinking Water Lead & Copper Analysis Report.